We currently ship within the United States only.

Orders are processed within 1 to 3 business days. Orders placed after 2 PM EST, on weekends or on holidays are processed the next business day. After processing, standard shipping typically arrives in 5 to 7 business days, expedited in 2 to 3 business days and overnight in 1 business day.

Shipping is calculated at checkout based on your shipping method, location and order size, so you'll see the cost before you pay.

Once your order ships, we'll email you a tracking number you can use to follow your package.

Reach out as soon as possible through Shop Chat or at help@meditresseathome.com. We'll do our best to make changes before your order is processed. Orders that have already been processed can't be changed or canceled.

Email help@meditresseathome.com within 7 days of delivery with your order number, a short description of the problem and photos of any damage.

Packages sometimes show as delivered a little before they arrive, so check around your door, your mailbox and with neighbors. If you still can't find it, contact USPS with your tracking number. Once a package is marked delivered, the carrier handles any search or claim.

We offer a 30 day money back guarantee. Return your product within 30 days of purchase for any reason for a full refund. Proof of purchase is required, and return shipping costs are not refundable.

Email help@meditresseathome.com with your order number and the reason for your return. Then mail your product with your proof of purchase to the return address in our Refund Policy.

We'll email you once your return is received and inspected. Your refund then goes back to your original payment method.

Choose the subscribe option on a product page and your products arrive automatically at the frequency you pick. Subscription savings for each product are shown on its product page.

Yes. You can pause, cancel or change your delivery frequency at any time from your customer account. An order that has already been processed can't be canceled, but you can stop future shipments.

We accept Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay and PayPal.

Every Medi Tresse At-home product is physician approved and formulated for women.

Our Shop by Need page groups products by what your hair needs most. If you'd like help choosing, chat with us or send us a note below.

Please check with your doctor before starting any supplement, especially if you're pregnant, nursing or taking medication.

Yes. Visit Find a Medi Tresse Specialist to see locations near you.